Australian Jacobsen dealers and staff were recognised for their excellence at Jacobsen’s 2016 Awards Ceremony during the Golf Industry Show in San Diego
Ransomes Jacobsen’s Customer Care Director Jason King (left) presents the APAC Customer Care Award to Tim Coram of ADE Turf Equipment
ADE Turf Equipment Pty Ltd, based at Chelsea Heights in Victoria, was presented with the APAC Customer Care Dealer of the Year award by Ransomes Jacobsen’s
Customer Care Director Jason King.
Handing over the award to Tim Coram, he said ADE has demonstrated the importance of working closely with their customers.
“They embrace new technology and provide clear and concise information to the manufacturing facilities in the USA and UK via the Customer Feedback process.
Recognising the importance of training, they not only invest in their own technicians’ development through factory training, they also provide training
for their customers. In an environment where staff retention is challenging, ADE provides their technicians with a structured career path to reward
loyalty and advancement within the company.”
McIntosh and Son, Jacobsen’s dealer for Western Australia, were also recognised and will receive a framed certificate in appreciation of 25 years loyal
service to the Jacobsen brand.
Ray Grech (centre) flanked by Jacobsen President David Withers and Customer Care Director Jason King
The APAC Outstanding Service award was presented to Jacobsen’s Product Support Manager Ray Grech for his dedication to the APAC dealers in SE Asia, Australasia
and Pacific Islands.
Congratulating Ray before presenting him with his award, Jason King said he first met Ray around nine years ago when he was working for a distributor.
“Recognised as the industry expert and ‘go to guy’ for golf course technicians, he joined Jacobsen in 2010 from the outgoing dealer.
“Today he continues to support his territory and remains a well-respected industry expert and member of our APAC team primarily looking after Australia
and New Zealand for technical support. He thoroughly deserves this recognition.”
Mike Foskett (centre) flanked by Jacobsen President David Withers and APAC Managing Director Chuck Greif
The final award went to Jacobsen’s Mike Foskett. He was presented with the APAC Regional Sales Manager of the Year award by Jacobsen’s APAC Managing Director,
“Mike is the consummate groundscare professional and previously worked for our dealer in Western Australia before joining Jacobsen in June 2013,” said
“He has been associated with the golf industry for over 20 years and in the past two and half years has done a superb job growing our brand in Australia,
New Zealand and the Pacific Islands.”
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